Privacy

Privacy policy.

Effective 1 October 2026 (replaces the version of 8 August 2026)

Agents on Demand (“we”) is a registered Texas business, operated as a sole proprietorship based in Houston, Texas. This page describes what we collect through agentsondemand.tech and through calls, texts and emails with us, why, who processes it for us, and the choices you have. The summary: we collect what you send us, we record and transcribe calls to our business number, we use AI services to transcribe and sort messages and to draft replies, and we never sell personal information. If you chat with ADDIE, our AI agent, what you type is processed by an AI model provider and kept for 24 hours; the section below says exactly what goes where.

What we collect

Forms. When you submit a form on the site we receive what you enter: your name, email address, mobile number and text consent if you give them, company (optional), what you want built, your timeline and how you heard about us.

Calls. When you call our business number we receive your phone number and the caller-ID name your carrier provides. Calls are recorded and transcribed, and any voicemail you leave is transcribed. We may look up publicly available information about a calling number, such as the business it belongs to, to know who is calling.

Texts and emails. When you text or email us we receive your number or address and what you write, and we keep the conversation.

Bookings. When you book a time with us we receive your name, email address and the time you chose, and we send you a calendar invitation.

Campaign attribution. If you arrive through a link we published (for example from a video description or an ad), the link may carry campaign tags (UTM parameters). We attach those tags to your inquiry so we know which of our channels are useful. They describe our marketing, not you.

Usage statistics, without cookies. We measure site traffic with a self-hosted, privacy-focused analytics tool (Umami) running on our own server. It uses no cookies, stores no personal profile, and does not follow you across other websites.

Server logs.Our web server records standard request logs (IP address, browser type, pages requested, time). We use them for security, debugging and aggregate traffic counts, and we don’t join them to your identity.

ADDIE, our AI agent

ADDIE is an AI agent that answers questions and can pass a request to our team. When you use ADDIE at chat.agentsondemand.tech you are talking to software, not a person, and ADDIE says so in his first reply.

Where your words go.Your messages, with email addresses and phone numbers taken out, go to Z.AI, which runs the language model that writes ADDIE’s replies. When ADDIE searches the web or reads a page for you, the search words or the page address go to Z.AI’s web search and page reader. When you ask about the weather, only the city name goes to wttr.in, a public weather service.

If you ask for a call or an email. ADDIE shows a card for your name, a phone number or email address, and a short note. What you enter there goes to our own request system, which files a request and emails our team a notice through AgentMail, our mail provider. ADDIE deletes its copy as soon as the request is filed and keeps only the reference number and a keyed one-way hash of the contact details, which stops the same request being sent twice.

How long ADDIE keeps things.

• Your conversation, including what ADDIE looked up and your browser’s time zone, is deleted 24 hours after your last message.
• Once a day ADDIE writes a summary for our team that holds counts only (how many questions, how many were answered or refused, which tools ran). None of your words are in it. Each summary is kept 30 days.
• Each reply leaves a usage record for running the service: times, costs and error codes, with none of your words and no contact details. Each record is deleted 30 days after it is written.
• Limits are counted against your conversation and against a keyed one-way hash of your network address, never the address itself. Each count is deleted 7 days after the period it counts has ended.
• Requests you send through the card are kept with our other inquiries (see “Retention and your choices”).

Businesses that use ADDIE.When a business runs ADDIE on its own site, that business’s privacy terms apply to its visitors as well as ours. On those sites the language model runs through OpenRouter on US-hosted providers, and the services that run the model do not train on your data. When ADDIE searches the web or reads a page for you on those sites, the search words or the page address go to Exa, a US search provider. Exa handles them under its own privacy policy, which allows it to use them to improve its services, including training its models.

How we use it

To answer you, scope and quote your project, book and confirm appointments, and keep business records. Our AI receptionist answers calls to our business number directly. We also use AI services to transcribe calls, sort incoming messages and draft replies; a team member reviews drafted replies before they are sent, and only fixed notices (such as a missed-call text or a booking confirmation) are sent without that review. We do not use your calls, messages or project details for anything except serving you.

Advertising measurement

When we run paid advertising we load the ad platform’s measurement pixel so we can tell whether an ad led to an inquiry. Today that is the Meta pixel. It loads on every page, sets a cookie in your browser (_fbp), and reports two things to Meta: that a page was viewed, and, if you complete the form, that an inquiry happened. When we confirm that inquiry to Meta from our own server, we include a one-way hash of your email address so Meta can match it to the ad click. Meta never receives your phone number, the plain email address, your message or anything else you typed. Meta handles that data under its own privacy policy. Any standard content blocker stops the pixel, and the site works normally without it.

Text messaging

Mobile phone numbers and text-message consent collected through our forms, calls and texts are used only to respond to your inquiry. Text-message opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Texts may arrive by SMS or MMS. Reply STOP to opt out; HELP for help. The program terms are in our terms of use.

Who processes it for us

Service providers that run parts of our business, each receiving only what its job needs and handling it under its own terms:

• Telnyx: our phone and texting carrier. It carries calls and texts, stores call recordings, converts speech to text and speaks our receptionist’s replies.
• AI model and web-search providers: transcripts, messages and form inquiries are sent to AI model providers to understand them and draft replies. Conversations with ADDIE go to Z.AI, and, on sites where a business runs ADDIE, to OpenRouter and Exa, as described in the ADDIE section above.
• wttr.in: a public weather service. When you ask ADDIE about the weather, only the city name goes to it.
• Google Workspace: our email, calendar and file storage, including copies of call recordings.
• Email and notification services: an email service that sends our confirmations (including AgentMail, which sends our team’s notices), and a messaging app that alerts our team to a new inquiry with its details.
• Hosting and backups: our server provider, and an encrypted backup service that holds nightly copies of our records.
• Stripe: our payment processor, when a project proceeds to payment. Card details go to Stripe, not to us.
• Meta: advertising measurement, as described above.

We may also disclose information if the law requires it.

What we never do

• We do not sell or rent personal information. Ever.
• We do not run any third-party tracking on the site beyond the single ad-measurement pixel described above. No data brokers and no session recording.
• We do not use your project inquiries, calls, messages or conversations with ADDIE for anything except serving you. Client work and client data stay the client’s.

Retention and your choices

We keep consent records for 5 years after your last contact with us, call recordings for 12 months, and call transcripts and text-message logs for 24 months. We delete any of it sooner if you ask. Email hello@agentsondemand.tech to ask what we hold about you, to correct it, or to have it deleted; we honor such requests regardless of where you live. The site is not directed at children under 13 and we do not knowingly collect their information.

Changes

If this policy changes, the new version appears here with a new effective date. Material changes to how we handle your information will be noted prominently.

Questions: hello@agentsondemand.tech · back to the site